Storm Of Protest
Customer: “I would like to make a birthday reservation for July 12.”
Me: “Okay, we can certainly do that for you.”
Customer: “Before I do that, could you tell me what the weather is going to be like that day?”
Me: “Ma’am, that visit date is over a month away. We don’t have any idea what the weather will be like.”
Customer: “But, I thought you had one of those weather-predicting machines…”
Question of the Week
Have you ever served a bad customer who got what they deserved?