Stop The Presses
(I am working on the theater’s ticket-selling system. It prints every ticket using a thermal printer, on paper that gets black in spots where it is heated. A customer comes in with a completely black ticket.)
Customer: “I want this ticket replaced! What kind of tickets do you sell?! I can’t see anything on it!”
Me: “I’m sure we didn’t give you this ticket in this poor state. What happened to it?”
Customer: “It got all bent in my purse and looked ugly, so I ironed it.”
Me: “But ma’am, this ticket is printed on a thermal paper. It gets black when heated, so–”
Customer: “You should’ve warned me that I can’t iron the ticket!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.