Still Not Masking Their Attitude
(It’s been a fairly normal weekend afternoon when a man walks in with a paper package and wet rag under his arm, and a utility mask around his neck. Shortly afterwards, he puts the utility mask onto his face and continues walking around. A few minutes later, he approaches my coworker at the register and places the wet rag and paper package, which is also wet on the bottom, onto the counter.)
Customer: *mumbles something*
Coworker: “I’m sorry, can you repeat that?”
Customer: *mumbles again*
Coworker: “I’m sorry, sir, I can’t understand you with the mask on; could you take it off for a moment?”
Customer: *sighs heavily and picks up the package and rag, then walks away*
Coworker: *looking to me* “What in the world just happened?”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?