Sticking To Your Guns

*customer hands over a tree skirt for her Christmas tree*

Customer: “That’s all! And I have a coupon…”

Me: “I’m sorry, ma’am, but it appears that the tree skirt is already on sale, so you can’t use the coupon.”

Customer: “Really? It doesn’t say anywhere that it’s on sale.”

Me: “Well, the ad that the coupon comes in also says that ‘All Christmas decorations’ are on sale for 30% off. Your coupon is for 40% off, so its not that big of a difference. It says on the coupon that you cannot use it on sale items…”

Customer: “Can’t you just give me the regular price and discount it with the coupon?”

Me: “Ma’am, you’re only losing out on… six dollars. I really don’t want to lose my job over your six dollars.”

Customer: “I BELIEVE I’M BEING CHEATED! I’M NEVER SHOPPING AT THIS ESTABLISHMENT AGAIN!”

(The customer came back two hours later to buy the exact same tree skirt.)

This story is part of the Christmas Eve roundup!

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