Sticking To Your Guns

, , , | Right | December 25, 2007

*customer hands over a tree skirt for her Christmas tree*

Customer: “That’s all! And I have a coupon…”

Me: “I’m sorry, ma’am, but it appears that the tree skirt is already on sale, so you can’t use the coupon.”

Customer: “Really? It doesn’t say anywhere that it’s on sale.”

Me: “Well, the ad that the coupon comes in also says that ‘All Christmas decorations’ are on sale for 30% off. Your coupon is for 40% off, so its not that big of a difference. It says on the coupon that you cannot use it on sale items…”

Customer: “Can’t you just give me the regular price and discount it with the coupon?”

Me: “Ma’am, you’re only losing out on… six dollars. I really don’t want to lose my job over your six dollars.”

Customer: “I BELIEVE I’M BEING CHEATED! I’M NEVER SHOPPING AT THIS ESTABLISHMENT AGAIN!”

(The customer came back two hours later to buy the exact same tree skirt.)


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