Step 1: Insert Foot Into Mouth
(I am one of the few women working at my computer store. One day a male customer speaks up near me.)
Customer: “Wow, that’s a pretty big rack you’ve got there!”
Me: *looking up from monitor screen* “…excuse me?”
(I then follow his gaze to see him looking at a giant walk-in rack mount we have for sale.)
Customer: “Oh, wow. I gotta watch how I phrase things.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.