That Is The Droid You Are Looking For
(This whole conversation happened over the walkies we use to communicate across the sales floor.)
Coworker #1: “Toys, you have a call on [extension]”
Coworker #2: “Can you explain what it is they’re looking for?”
Coworker #1: “That’s the problem. I don’t understand what they’re asking for. A BB-8? Apparently it’s round with an antenna?”
Coworker #2: “Oh, I got the call.”
Me: “It’s basically the new R2D2.”
Coworker #1: “I’m not up to date on the Star Wars stuff.”
Coworker #3: “I’ll come back there and teach you.”
Question of the Week
Have you ever served a bad customer who got what they deserved?