Stamping Out The Anti-Maskers

, , , | Right | October 13, 2020

Masks are required in any indoor public locations. We’re not allowed to help customers without a mask on and, for the store I work at, our corporate offices have decided that we are not allowed to provide masks to customers. According to them, if we provide a customer with a mask, and that customer is later diagnosed with the illness we’re all trying to avoid, the customer could potentially come back and sue us for providing a “faulty” mask.

A man old enough — and grumpy enough — to be my grandfather comes into the store with no mask.

Me: “Good morning, sir! Do you happen to have a mask in your car you could grab? It’s a city mandate to have one on.”

Customer: “I don’t have one.”

Me: “Unfortunately, I can’t help you without a mask, so if you’d like to come back later with a mask—”

Customer: “I don’t have one! What are you going to do about it?!”

Me: “I’m going to have to ask you to leave and return when you do have one.”

The customer whips a mask out of his pocket and puts in on, glaring at me all the while.

Customer: “Are you happy now?!”

Me: “Thank you. Now, what can I get started for you today?”

Customer: “You can start by doing your job and telling me how many stamps this needs!”

He thrusts a letter across the counter. From doing this for as long as I have, I can tell it’s going to need two stamps, but I make a show of putting it on the scale to weigh it because I can tell this guy is going to have a fit if I tell him the postage without weighing it.

Me: “It’s 1.5 ounces. We don’t sell the ‘additional ounce’ stamps, so you’ll need two stamps.”

Customer: “It’s a letter.”

Me: “Yes. And with the weight of the letter, it needs two stamps.”

Customer: “You’re telling me that a letter needs two stamps?!

Me: “Yes, sir, because of the weight of it.”

Customer: “I’m not happy.”

Me: “I’m sorry about that. Did you want to take it directly to the post office, instead? That way you could buy a stamp and an additional ounce stamp, instead of two forever stamps, and save a little bit of money?”

Customer: “I HAVE MONEY!”

Me: “Okay. So it’s going to be $1.10. Did you want to do cash or card?”

The customer opens his wallet and pulls out two one-dollar bills. He considers them for a moment before sliding them back into the billfold and pulling out a twenty, instead. He crumples up the bill and throws it in my face. I’m not expecting that to happen, and I have the worst reflexes anyway, so despite my attempt to stop it from hitting my face, it bounces off my glasses and falls to the floor. I pick the money up and, as calmly as I can manage, finish the transaction.

Me: “Out of $20? That’s perfect. Your change is $18.90.”

Customer: “You’d better give me the right change, since you’re already overcharging me. I know a letter can’t need two stamps!”

I counted the change out for him and offered him a receipt, which he declined. The second he stepped away from the counter, he ripped the mask off his face and shoved it back into his pocket. I was half-tempted to tell him that the mask had to stay on the ENTIRE TIME he was in the store, or else he wouldn’t be welcome back in, but I decided it just wasn’t worth it. He left, with one final parting glare to remember him by, and, as far as I know, he hasn’t been back in our store since.

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