Stairway To Nowhere

Customer: “Excuse me, but I can’t seem to find the stairs to your second floor.”

Me: “Ah, well, ma’am, that’s probably because we don’t have a second floor.”

Customer: “Yes, you do, I’ve shopped here for five years. I’ve been to your second floor several times. If you look at this store from the outside, you can see that it’s big enough to house a second floor.”

Me: “But there are no windows to show the second floor. No, ma’am, we have that high ceiling instead. We never had a second floor.

Customer: “YES, YOU DO! Now stop screwing around with me and tell me where it is!”

Manager: *overhearing this conversation* “Ma’am, I’ve worked here since our store opened ten years ago. We’ve NEVER had a second floor.”

Customer: “You’re lying! Tell me where the stairs are or I’m going to report your behavior to your corporate offices!”