Squashing Out The Last Piece Of Joy In Your Job

, , , , , | Right | April 26, 2018

(I’m waiting for my train to take me home, and just happen to hear this exchange between a platform supervisor and another customer.)

Customer: “Excuse me, miss?”

Supervisor: “Yes, sir, how may I help?”

Customer: “I just wanted to make a suggestion that your tannoy announcement not be so cheerful, as that’s not what someone who is having a bad day wants to hear.”

(He then continued to rant about how his life was terrible, and he didn’t want the cheeriness of others to bring him down. He left after a while, and I could see that the supervisor looked visibly upset. I bought the supervisor a coffee from one of the shops inside the station, as I thought she handled the situation rather well.)

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