Splitting Hairs Over The Definition
Customer: “I have a question about the dry shampoo. It says here on the can that it’s flammable. Does that mean if I spray too much on my hair and go out in the sun my hair will catch fire?”
(Speechless, not sure if she was joking, I quickly reassured her that the flammable message was about leaving the actual can near heat, and her hair wouldn’t catch fire when she went out into the sun.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
