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Split Over Musical (Price) Differences

, , , , | Right | September 25, 2010

Customer: “Do you have [Popular Album]?”

Me: “Yep. It’s right over here.”

Customer: “That’s expensive.”

Me: “That’s pretty average”

Customer: “I bet [Competitor] is cheaper.”

Me: “I doubt it. We are usually a fair bit cheaper than they are.”

Customer: “I don’t know. I bet they are cheaper.”

Me: “I don’t think they will be, but they are right upstairs if you want to take a peek and come back.  You will see that we are cheaper.”

(The customer leaves and comes back fifteen minutes later with our competitor’s bag.)

Me: “Oh, were they cheaper?”

Customer: “No, they were a lot more expensive. You should really stop recommending that place.”

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