Spelling Gone Rogue

Caller: “I have a question about my account.”

Me: “I’d be happy to help! What email address do you use to log in?”

Caller: “It’s rogue at [email host].com.”

Me: “Sorry, sir, I can’t seem to find that email in the system. To confirm, let me spell out the full address: [email protected][email host].com?”

Caller: “No, it’s r-o-u-g-e!”

Me: “Oh, “rouge” like the makeup. The word “rogue” is spelled r-o-g-u-e.”

Caller: “That’s not how “rogue” is spelled! I can’t believe how stupid your customer service is!”

Me: “If you want to be sure, you can check a dictionary for the correct spelling.”

Caller: “Fine, I will! I’m going to search dictionary.com right now!”

(A minute passes as he searches.)

Caller: “F***! I’ve been using this email for years! I can’t believe my guild members never pointed this out to me!” *hangs up*