Spelling Bee Bee Cee
Tech Support | Right
| October 29, 2013
(The customer has issues with accessing the internet and getting the standard ‘Internet Explorer cannot display this webpage’ error message. After doing various checks it turns out to just be a simple reset that is needed. We normally check it by asking the customer to try going to various web pages.)
Me: “So we’ve got Google up on the screen. That’s great. Okay, I want you to try going to BBC’s webpage now.”
Customer: “What website?”
Me: “Er, the address is www.bbc.co.uk.”
Customer: “How do you spell that?”
Me: “Which part? ‘co?'”
Customer: “BBC.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
