Speaking Posh Gets You No Dosh
Me: “Thank you for calling [company]. My name is Steve. How can I help you?”
Caller: “Who did you say this was?”
Me: “Steve. With whom do you wish to speak?”
*long pause*
Caller: “Did you just say ‘whom’?”
Me: “Yes.”
Caller: “I have the wrong number.”
This story is part of the American States roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.