Speaking Plainly

| Right | December 6, 2016

(I work at a financial institution opening new accounts. I am about to print a debit card for a new customer. We only offer two patterns of card, a simple card with just our logo, and a card with a very detailed picture of an airplane on it.)

Me: “All right, sir. For our cards we have two options: the logo and the airplane. Which do you prefer?” *shows picture of cards*

Customer: “I’ll have the plane.”

Me: “Good choice! That one’s my favorite.”

Customer: “Yeah, anything but that plane one!”

Me: *confused* “Oh, so you did want the logo, not the plane?”

Customer: “Yeah, I want the second one, not the plane one.”

Me: *shows pictures again* “You want this one?” *points at logo*

Customer: “No, I want THAT one.” *points at plane* “The other one is so plain.”

Me: *light-bulb goes off* “So you want the airplane instead of the BORING one!”

Customer: Yeah!

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