Speaking Idiot Is Quite A… Thing
(I am out on the sales floor, helping to straighten things up. About ten feet away is a stock team member, putting things away off her cart that have just come in. I am approached by a customer.)
Customer: “Hi, I’m looking for one of those things for the kitchen counter.”
Me: “One of what things?”
Customer: *annoyed* “You know, it goes on the kitchen counter, for things?”
Me: “Do you mean a drying rack?”
Customer: “No! Not a drying rack! GOD! It goes on the counter; you put the things in it? You know for, like, the mix-y and the… the scoopy and the… STUFF!”
Stock Employee: “Ma’am? The item you’re looking for is in kitchen storage. *points to the aisle* Right over there, it’ll be about halfway down on your left. ”
Customer: “THANK YOU!” *glares at me, then stomps off*
Me: “How did you—”
Stock Employee: “I have a second job as a bartender. I don’t speak ‘Idiot’ but I DO speak ‘Drunk,’ and it’s nearly the same thing.”
Question of the Week
Have you ever served a bad customer who got what they deserved?