Sparkling With Fizzy Fury

, , , | Right | October 25, 2019

(A friend of mine works in car sales for a major German car manufacturer. There is one woman who is a continual bane to the dealership. Almost weekly she calls and complains about things that are wrong with her car and demands they change them. She always causes such a fuss that she gets a number of free services and discounts. One day, she starts to threaten with legal action over something apparently minor. Most people there hate dealing with her but because she and her husband spent lots of money, the boss tries to keep them happy despite that they’re a major pain. As a gesture of goodwill, they send her a bottle of pretty nice champagne and my friend gives her a courtesy call to see if it has been received. Immediately, he can tell this will be hard.)

Customer: “Hello?”

Friend: “Oh, hello, Mrs. [Customer]. It’s [Friend] from [Dealership].”

Customer: *snaps* “WHAT DO YOU WANT?”

Friend: “Err… I was just calling to see if you received the bottle of champagne we sent you recently!”

Customer: “YES, I DID! IT WAS TOO SWEET AND I POURED IT DOWN THE SINK! SEND A BETTER ONE!” *hangs up*

(After that one, their boss no longer encouraged them to try and keep her happy and told the woman to find a new dealership because they were fed up with dealing with the abuse.)

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