Soup Of The Fray

, , , , | Right | August 4, 2018

(I work at a take-away restaurant. It is a quiet evening, so I stand in the kitchen, washing the dishes, while my boss is taking orders at the register. I can hear her serving a customer, and then she comes into the kitchen and tells me that she’ll be at the warehouse for a while. I continue with my work until I hear an angry voice from outside, so I get out to check what’s up. A woman is standing at the register with a bowl of soup. When she sees me, she starts to shout even louder.)

Customer: “HELLO?! HELLO?! How long do I have to wait here until you come?”

Me: “Good evening. I’m sorry I didn’t hear you sooner. How may I help you?”

Customer: “Your coworker just made me this soup, and I can’t eat it!

Me: “I am sorry, ma’am. What’s wrong with it?”

(The woman grabs a spoon and starts to stir aggressively in her soup.)

Customer: “You see this? This soup is too liquid! I can’t eat this!”

Me: “Uh… If you want, I can add more vegetables and chicken in your soup—”

Customer: “I DON’T WANT THIS F****** SOUP ANYMORE! THIS SOUP IS S***!”

Me: “Ma’am, I am terribly sorry that the soup is not to your tastes, but—”

Customer: “HOW DARE YOU SELL ME THIS SH**TY SOUP?! IT’S TOO LIQUID! I WANT MY MONEY BACK!”

Me: “All right, but you’ll have to wait until my boss comes back, because I am not authorized to do this.”

(She then continues to scream insults at me, getting more and more aggressive to the point that I think she will throw the soup at me, and going on about how the soup is too liquid for her tastes, until I’ve had enough.)

Me: “Would you please shut your mouth?! I’ve already apologized several times to you, and that’s all I can do for now. What… do… you… want from me?!”

Customer: “THE SOUP IS TOO LIQUID!”

Me: “That’s because it is soup; it’s meant to be liquid! Maybe you should’ve gotten a sandwich instead!”

(At this moment my boss returns. Without saying a word, she goes straight to the register and hands the woman her money back.)

Customer: “This place is awful! I’m never coming again!”

Boss: “We’re more than happy to hear that; now please get out of here.”

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