Sounds Stellar

, , , , , | Working | June 19, 2020

I’m getting ready to fly to a graduate program interview, and I’m using a self-check-in kiosk. I print my tickets with no issues, but then I notice that my first name is misspelled on my ticket; there is an S at the end of my name that shouldn’t be there. I flag down an employee and ask them to help me out.

Employee: “Well, this shouldn’t be too much of a problem to change. I’m sorry for the inconvenience.”

Me: “It’s no problem. I probably hit an extra key while making the reservation.”

Employee: “Can I see your ID?”

As I go to hand the employee my ID, I see my full name and I realize where the letter came from: my middle initial starts with S.

Me: “Oh… I just figured out where the extra S is from. That’s my middle initial, isn’t it?”

Employee: “You know, this is a common complaint we get. You’d think I’d know by now to tell customers and not have to look it up.”

Me: “Forget this ever happened?”

Employee: “Deal.”

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