Sounds Like They REALLY Need That Book

(The phone rings:)

Me: “Good morning; [Store].”

Customer: “Someone gave me a gift. It was bought in your store on March 2nd at 12:39. Who bought it for me?”

Me: “I’m sorry?”

Customer: “Someone bought me something from your store on March 2nd at 12:39. I want to know who bought it for me.”

Me: “I’m sorry, but there’s no way I can tell you that. Our system isn’t computerized.”

Customer: “One of my coworkers bought me a color-your-stress coloring book, and I want to know who bought it for me!”

(I finally convinced her that I had no way to give her that information, but she was still upset about getting a coloring book!)