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Sounds Like Sunshine, On A Cloudy Day

, , , , , | Right | November 10, 2021

Me: “You have reached [Hotel]. My name is [My Name]; how can I help you?”

Caller: “Hi, I’m trying to get in touch with my girl. Can you put me through?”

Me: “I’m sorry, I will need to know the guest’s name in order to forward your call.”

Caller: “I just told you, my girl.”

Me: “I apologize again but I will need to know your girl’s name if you would like to reach her room.”

Caller: “Her? Girl? What?… I’m trying to reach Mike Earl. Michael Earl!”

Question of the Week

What is the most stupid reason a customer has asked to see your manager?

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