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Sounds Like She Doesn’t Need To Get Higher

, , , | Right | October 11, 2021

I’m doing my weekly grocery shop at 8:00 am. I see an older lady doing her shopping and she comes out of the store with a cart, which holds about twelve bottles of wine and nothing else. She ends up in front of the elevator. She walks toward it, goes back, looks at it, and turns around. She spots me and walks toward me.

Customer: “I, eh… don’t know how it works.”

Me: *Confused* “Oh, well… you press that button and…”

Customer: “Oh, but I’ll have no idea where I will end up!”

Me: “Oh, don’t worry, you—”

Customer: “I’ll just take the escalator.”

This escalator is more of a flat surface, so it’s easy to go up with a cart.

Me: “Eh… okay, then, I guess…”

I am confused: first, because she does not seem to know how an elevator works, and second, because I thought she asked for assistance and now she’s completely ignoring me.

I just go up on the escalator and I see the lady again. She needs to go up one more floor, but that floor can either be reached through the staircase escalator or the elevator. She looks a bit… panicked. 

Customer: “I… I have no choice but to take that elevator, right?”

Me: “Yeah, if you need to go up… Let’s press this button for you.”

Customer: “But how will I get out?”

Me: “Don’t worry. See those doors over there? Those will open when you get up. Now, remember, you are at ‘-1’ now, so you will need to press the ‘0’ button, to go up.”

Customer: “The ‘0’?”

Me: “Yes, I know it sounds weird. The grocery store is in the basement, we are now at ‘-1’, the garage, and ‘0’ is the ground surface with all the other stores.

The doors opened and the lady went in. I once again mentioned that she needed to press the ‘0.’ I could have joined her, but confined small spaces worry me. I hurried up the other escalator, and when I got up, the doors opened and the lady walked out. She acted like nothing was amiss. She even seemed to ignore me.

I don’t know if she was confused, but her responses did confuse me.

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