Sounds Like I’m All Out Of Time
When I apply to work at a large retailer, I write that my availability is 6:00 am to 10:00 pm Monday through Saturday. I put a big X over Sunday so that I have one guaranteed day to spend relaxing with my family. The woman who will become my manager does my interview.
Manager: “I see you aren’t available on Sunday.”
Me: “Correct.”
Manager: “Any reason for that?”
Me: “Yes.”
Manager: “Which is?”
Me: “I have family commitments.”
Manager: “Every single Sunday?”
Me: “Yes.”
Manager: *Scoffs* “Okay. Not a great start to your career, but that’s your choice.”
Me: *Smiling* “Thank you for understanding.”
She stares at me for a moment, clearly wondering if she should say what she is thinking, but she doesn’t. I’m hired on and begin my illustrious career as a minimum-wage cashier.
The holidays are coming up, and [Manager] approaches me as I’m about to clock out for lunch.
Manager: “[My Name], we need to discuss your availability.”
Me: “What about it?”
Manager: “We don’t have enough people for Sunday evening for the next few weeks. If you’ll open your availability—”
Me: “No, thank you. I am not available.”
I swipe my ID to clock out.
Manager: “You can’t only work when you want!”
Me: “I’m on my lunch, actually. Thank you for respecting my unpaid time.”
I walk away.
The next shift, she approaches again with an availability form. It has my name at the top and “OPEN” written on every day. Given that this is a twenty-four-hour store, this means I could work any time day or night.
Manager: “Here. I filled it out for you. Just sign.”
Me: “No.”
Manager: “You are the only one in this whole store who will not work Sundays!”
Me: “How can you not have enough people when it’s everyone except me?”
Manager: “I don’t have time for this. You need to step up or go home.”
Me: “Okay.”
I dropped my work vest and badge on the floor and walked out. [Manager] called me several times over the next few weeks to try to get me to come back, though she offered no incentive or apology. I found another job before the calls stopped.
Question of the Week
Have you ever met a customer who thought the world revolved around them?