Sounding Him Out
(I’m the only employee on the teller line, as my coworkers are either at lunch or in the back vault. I’m a brunette female in my mid-20s. A guy who has to be close to 60 walks up.)
Me: “How can I help you today, sir?”
Customer: “Well, I was looking for a cute brunette today…” *looks at me expectantly*
Me: “Can I help you with something bank-related?”
Customer: “That didn’t work?”
Me: “No, but it was a good effort.”
Customer: “I just need to get a money order, then.”
(I process his transaction quickly.)
Me: “Is there anything else we can help you with today, sir?”
Customer: “Not unless I can get your phone number!”
Me: “Uh… no.”
Customer: “Oh! I should’ve realized that you’re not allowed to give that out. Well, at least no one caught this on tape.”
Me: “Sir… every teller has a camera behind them.”
Customer: “WHAT?!”
(I point at the camera hanging from the ceiling directly over my head.)
Customer: “Those… those… things pick up sound, too?!”
Me: “That’s what I’ve been told, yep.”
(One of my coworkers pops out from the back vault and heads back to her window, which is right next to mine.)
Customer: “YOU MEAN IT CAUGHT ME ASKING FOR YOUR PHONE NUMBER?!”
Coworker: *snorts*
Me: “Yes, it did.”
Customer: “Oh, s***!” *runs out of the branch*
(My coworker just about falls out of her chair laughing. When she’s composed herself…)
Coworker: “You wanna talk about what just happened there?”
Me: “Heck, no.”
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Question of the Week
Have you ever served a bad customer who got what they deserved?