Sorry, This Store Is Full Of Yahoos
Customer: “I called in here yesterday and put an item on hold. Do you have it?”
Me: “Let me check. Who put it on hold for you?”
Customer: “Google.”
Me: “Google?”
Customer: “Yes, Google… or Nadia.”
Me: “We don’t have a Nadia here. Do you mean Natalie?”
Customer: “No, his name was Nadia!”
Me: “His name was Nadia?”
Customer: “Yes… or Google.”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.