Sorry, There’s No A**hole Discount

, , , , | Right | October 27, 2018

(I am working at a hardware store as a cashier when a customer approaches and asks for my help with a price match. He makes the process as infuriatingly slow and awkward as possible, all the while demanding discounts he doesn’t qualify for from our policies. He leaves for a brief moment, and I check in with a few managers and manage to get him a discount, despite him not actually being allowed to use our price-match policy due to a problem with our competitor’s site at the time.)

Customer: “I demand the extra 10% off; it’s in your policy!”

Me: “Actually, sir, it isn’t.”

(I pull out the policy and read it in its entirety to the customer.)

Me: “So, you see, you can’t get the extra 10%, because the item doesn’t qualify.”

Customer: “That doesn’t apply to me, because I don’t speak English!”

(I froze when he said that, and eventually he left, claiming he would take a picture of our competitor’s sign and get an extra 20% off for it the next time.)

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