Sorry-Not-Psoriasis

, , , | Right | July 6, 2018

(I’m working at a popular fast food place at the time this takes place. It’s very hot outside and inside, but due to my having psoriasis, I normally wear long sleeves to work. Today, I woke up late and was late to my six-am shift at work. The customer in this story has been drinking, and it’s not even nine am yet.)

Customer: “What’s that on your arms?”

Me: *tries pulling my short sleeves down* “It’s psoriasis, ma’am. What can I get for you this morning?”

Customer: “That’s not psoriasis; you’re just self-harming. This is psoriasis.” *proceeds to show me her forearms, which are clear of any sign of my condition*

Me: *turns my back to the customer, addressing my managers who have been watching* “I don’t get paid to be personally attacked; can one of you handle this?”

Manager: “Ma’am, we’re going to have to ask you to go finish your order or leave.”

Customer’s Friend: “Sorry, she’s had a bit much to drink.” *finishes order for the woman*

Me: *handing him their food* “Sir, it’s too early to be drinking, and regardless, I don’t get paid to deal with personal attacks on my health conditions. Have the day you and your friend deserve.”

(I didn’t get reprimanded for turning my back on a customer, and it’s the only time I have ever done so in all the years I’ve been a cashier. My managers didn’t even scold me for not saying, “Have a nice day.”)

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