Sometimes, You Just Can’t Win, Part 2
Me: “Hi, this is [My Name]. How can I help you?”
Caller: “Hi, yeah, someone from your company called me and they were being all friendly to me over the phone.”
Me: “Oh? Were they rude to you in any way?”
Caller: “No… it’s just… they were being all nice… and I don’t like it when people pretend to be my friend, like they know me!”
Me: “All right, but I don’t understand what the problem is with that.”
Caller: “…”
Me: “You know what, I’ll just go ahead and take you off our calling list, okay? You have a great day.”
Question of the Week
Have you ever served a bad customer who got what they deserved?