Sometimes You Have To Be Blunt As F***
I worked at a boutique hotel in Sydney where I dealt with A LOT of bulls***.
Customer: “I’d like to book a room for two hours for myself and my partner.”
Me: “You’ll have to book for a full night.”
He became extremely irate, screaming at me and then hanging up and calling back again, still screaming.
I was trying to organize multiple bookings as it was a busy day. I kept my cool for as long as I possibly could. I’m a VERY patient individual.
He called back one last time, still yelling, and this time his partner was screaming in the background. I lost it. As calmly as I possibly could, but with a firm tone, I said:
Me: “Sir, with all due respect this is a professional hotel, not a f****** brothel.”
He hung up and never called back. My manager and I laughed our a**es off.
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?