Something Smells Fishy, Part 3
Customer: “Last night, I was drunk on a boat and I threw my phone overboard. Now it is on the bottom of the lake. Can you send someone to pick it up for an exchange?”
Me: “I thought I heard you said it is on the bottom of a lake.”
Customer: “Yes, it is. Can you send someone?”
Me: “No, we cannot send someone to the bottom of the lake to pick it up. Also, since you don’t have your phone, we can’t exchange it.”
Customer: “But I do have it, it’s in the bottom of the lake.”
Me: “Then, you don’t have it.”
Customer: “But, I do have it. I mean, it’s not in my hands but I know where it is, so it counts as if I had it.”
Me: “No, it doesn’t, sir. Besides, we need to have the phone first in order to send you a replacement.”
Customer: “I do have it. It’s at the bottom of the lake!”
Me: “The warranty doesn’t cover liquid damage.”
Customer: “How do you know it has liquid damage?”
Me: “The phone is at the bottom of a lake!”
This story is part of the Boating roundup!
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Question of the Week
What is the most stupid reason a customer has asked to see your manager?
