Something Fowl About That Menu

| Right | January 7, 2016

(I work at a fried chicken restaurant, but there is a burger restaurant across the parking lot. Our buildings are in no way similar and our menus are two different styles and very different colors. A customer pulls up to the drive through window.)

Recorded Message: “Welcome to [Chicken Restaurant]! Would you like a combo today?”

Me: “Hello, may I help you today?”

Customer: “Um… give me a minute. I want to look at the menu.”

Me: “Ok. Just let us know when you’re ready.”

(About two minutes later:)

Customer: “Okay. I’m ready.”

Me: “Yes, ma’am. What can we get you today?”

Customer: “Can I have two double cheeseburgers?”

(My jaw drops a bit and I just kind of stare at my managers for a moment before I just start laughing.)

Me: “I’m sorry, ma’am, but this is [Chicken Restaurant]. We only serve chicken, not burgers.”

Customer: “This isn’t [Burger Restaurant]?”

Me: “No ma’am, this is [Chicken Restaurant]. The burger place is across the parking lot.”

Customer: “Oh.”

(The customer drives away. My managers are now shaking their heads while I’m doubled over laughing.)

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