Someone’s Brain Is Overseas

, , , , | Working | August 14, 2020

I work as a consultant within the retail sector, getting assigned tasks to be performed at different locations. Sometimes I’m on my own, but for larger tasks, a helper is usually assigned. Then, it’s up to me to contact them with the time to meet or any changes.

I am assigned a coworker that I don’t know, so I send a message to my manager asking for her contact details. I receive a reply that just contains a phone number. I don’t have regular physical contact with my manager — we work with emails and messages — and I learned early on to get everything in writing as she rarely answers calls.

Over the course of a week, I send messages to the coworker but get no reply. I phone and leave voice messages. I message my manager and get no reply. With the hope that she has seen my messages, I turn up at the job, but the coworker doesn’t show. I send an email to my manager to let her know what has happened and to say that I am getting another coworker instead and have to reschedule dates. Again, I get no reply.

I get another task with the missing coworker as a helper a week later, and again, I’m not able to contact her, so I arrange to have her replaced. Again, I let my manager know what is going on, and again, I get no reply.  

A third assignment is sent to me. This time, I am unable to do it, so I send an email to my manager a month ahead of time. She immediately replies asking for a screenshot which I send right away. I also remind her that I have never been able to contact this particular coworker. I keep having to email over the next three weeks because nothing has been done to remove this task. Eventually, I get a reply saying that my manager hasn’t found a replacement. I end up talking with another coworker and she agrees to take the task, and because of this, I can contact the head office to do the change.

Again, I email my manager with all the details and again remind her that I still can’t contact the other coworker. This time, I get a single line reply three days later.

“She’s been overseas for weeks; you should have had her taken off and found a replacement.”

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