Someone Is Telling (And Eating) Porkies
Me: “Thank you for calling [Pizza Place]. How can I help you today?”
Customer: “I need a large pizza with no pork; I’m allergic to pork.”
Me: “Okay, no problem. What toppings would you like?”
Customer: “Pepperoni, bacon, ham, and sausage.”
Me: “You do understand that every thing you ordered is pork, correct?”
Customer: “Yeah, I’m just allergic to a lot of pork.”
(Thirty minutes after the customer picks up their pizza, I get a call from the same person.)
Customer: “I asked for no pork on my pizza, and it’s all over it, and I’m allergic!”
Me: “Okay, then, no problem. I’d be happy to give you your money back, as long as you have that whole pizza.”
Customer: “It’s gone. I ate it all already; I was hungry. I need another pizza for free, or my money back!”
Me: “Nope.”
(I hung up. I am the manager there. I’m not an idiot when people try to get free food. They never ordered from us again.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.