Someone Needs Sensitivity Training
(I’m at home on Christmas Day with my family, eating dinner. Our number is similar to a floral shop in our town, so we’re constantly getting calls from customers.)
Me: “Hello?”
Caller: “WHERE ARE MY FLOWERS?! I ORDERED MY FLOWERS FOR NOON ON CHRISTMAS DAY AND I DON’T HAVE THEM YET! WHY CAN’T YOU PEOPLE EVER DELIVER MY FLOWERS RIGHT?! LAST YEAR, I…”
(I predict a whole novel’s worth of stories, so I figure I’ll cut in.)
Me: “Sir! This isn’t the floral shop; you have the wrong number. This is [my number] and you just interrupted our Christmas dinner.”
Caller: “WELL, F*** YOUR CHRISTMAS DINNER!” *click*
Did you find this story from our Water Your Plants roundup?
Question of the Week
Have you ever served a bad customer who got what they deserved?
