Someone Listened!
(Our hours don’t really change and we’re only closed for one day a year, and as such, I am prepared for non-religious holidays when banks or the nearby mall are normally closed.)
Me: *picks up a ringing phone* “Thank you for calling [location]. Our hours are ten to nine today. How may I help you?”
Caller: *pause* “That’s what I was going to ask.” *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
