You Have Someone Else In Store

, , , , | Right | September 30, 2017

(Until October, I was working for a department store, [Store A], but they let me go. In January, however, I got a job the hardware and home improvement store where this story takes place, [Store B]. However, at [Store A], I was so popular that people actively tried to find me if I was working, and one of the customers happens to find me during my first official day on the register at [Store B]. I am being shadowed, as per [Store B]’s policy with any new hire.)

Me: *walking around to scan the customer’s order, not seeing who it is at first* “Good evening. Will this be on your [Store B] credit card today?”

Customer: *not noticing me yet either* “No, not today. It’s just some pla—” *looks up from her purse* “Hey! Aren’t you supposed to be at [Store A]?”

Me: *looking up and realizing it is a regular from said store* “Oh, hey! How are you? Yeah, they let me go a few months ago.”

Customer: “Oh, that’s a shame, but at least you found another place, which is good. So, how long have you been here?”

Me: *finishing up the large items on her carts and going behind the counter* “This is my first official day on the registers, but it’s nice here. A lot better than what I had at [Store A].”

Customer: “That’s great! I heard a lot of stuff about [Store A] over the last few months, and they’ve really gone downhill.”

Me: *bagging and finishing her order* “Well, I guess they shouldn’t have let me go!”

Customer: “Oh, don’t say that! You’re too good for them; besides, most of them are ignorant a**holes.”

(I laugh before tendering her out and circling survey information on the bottom.)

Me: “That’s true, but make sure to take the survey at the bottom of your receipt. It could get you a [Store A], I mean [Store B] gift card!”

(My customer chuckles at my slight mistake, but then turns to my shadower.)

Customer: *to my shadower* “Make sure you keep him; he’ll be great for your company. [Store A] most likely let him go cause he was too good for them.”

(My shadower chuckles before nodding.)

Shadower: “Do you really need me to stay here? Because I can open another register.”

(I shook my head, but he stayed close enough to assist with the different features [Store B] had on their registers that [Store A] didn’t. Even though I hadn’t been at [Store B] that long, people that knew me from [Store A] started to find me, just like old times.)

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