Some People’s Time Is Wibbly-Wobbly Timey-Wimey-Er Than Others’
In August of last year, I finished working on an album cover for a musician. I sent him the final file and left for my summer vacation. While I was gone, he sent me an email.
Client: “Hi, I know you’re on vacation, but I need you to make a small edit and resend me the file. This is very urgent. We are ready to print.”
I took care of it immediately. It was a five-minute job. The hardest part was finding a plug for my laptop. They didn’t write back, so I figured “job done” and enjoyed the rest of my vacation.
Just now, a year later, I receive an email.
Client: “Hey, thanks for the file. We are finally ready to print now!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.