Some People Really Do Care More About A Burger Than A Life

We no longer have dine-in for health reasons. An older man walks up to our window and orders food. Unfortunately, we can’t take walk-up orders because of safety issues; i.e., he gets hit by a car, we could get sued. He starts yelling.

Me: “Sir, do you have a car?”

No answer; he just walked away. After a while, I looked at our camera and saw a giant RV attempting to get to our speaker. The RV almost hit a line of cars already in our drive-thru and started causing a huge problem.

Our manager went out to ask them to leave and it was the same guy! Before she could explain and tell him to call in his order, he started screaming at her and cutting her off.

This continued for about five minutes and one threat of a bad review until finally she could cut him off and get his order. After I ran his food out, he still proceeded to yell at me about the “poor service.”