Some People Only See Black And White
(I’m at a popular glasses chain for my yearly check. I’ve been going to this chain and the attached eye doctor for many years. Note: I am Latina. My last name usually gives this away. I’m very light-skinned, though.)
Nurse: “Okay, so you’re [My First and Last Name].”
Me: “Yes.”
Nurse: “[Address]? [Phone Number]? Still correct?”
Me: “Yes.”
Nurse: “Single or married?”
Me: “Single.”
(I notice the nurse peer at the screen, turn around and study me, and then squint at the screen again.)
Me: “Is everything okay?”
Nurse: “Whoever entered you in the computer listed you as ‘Hispanic/Latina.’ Don’t worry; I’ll fix it.”
Me: “I am Latina.”
Nurse: “Seriously? But you’re so light!”
Me: “We do come in all shades, you know.”
Nurse: “Wow!”
(The rest of the exam proceeded normally. I know my area doesn’t have a huge Latino/a population but come on now.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
