Some People Just Want To Watch The World Burn, Part 7

, , | Right | May 12, 2021

I work at customer service and it’s insanely busy at the moment. People have been called in, but we just can’t handle the number of calls. It rarely happens, so it’s not like we could prepare for this. The wait is up to thirty minutes and we do the best we can to help people as well and as quickly as we can. I start my opening spiel.

Caller: “Ugh, finally! How was your coffee?”

Me: “Excuse me?”

Caller: “I am a customer! You should remember that!”

Me: “Eh… okay? How can I—”

Caller: “I pay your wages, you know that? You let me wait over an hour! Is this what I pay for? This non-service?!”

Me: “I’m sorry, ma—”

Caller: “You all don’t care about your customers! You just let us hang while you guys chat-chat-chat. Well, had a nice chat, young lady?!”

Me: “I’m sorry, ma’am, it’s very busy today and we didn’t expect it. I apologize for the wa—”

Caller: “Then hire more people!”

And she hung up. I never knew who she was or how I could help her.

Related:
Some People Just Want To Watch The World Burn, Part 6
Some People Just Want To Watch The World Burn, Part 5
Some People Just Want To Watch The World Burn, Part 4
Some People Just Want To Watch The World Burn, Part 3
Some People Just Want To Watch The World Burn, Part 2

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