Some People Just Can’t Trust The Process
The boss asks me to do two illustrations and then vectorize them and do clean-up for a product we are putting out.
I work in Photoshop and then convert to vector clean-up and layer color… as Art God intended.
The client sees my rough draft.
Client: “Is this the vector?”
Me: “No, this is the raster; the vector comes next.”
Client: “So, you aren’t even working on what I told you to do for the last couple of days.”
Me: “Sir? I told you there is a process, and it takes time to complete.”
Client: “Show me the vector.”
Me: “Which vector? Neither is done yet. I have to do line clean-up and then vector clean-up or it will look like garbage.”
Client: “Show me the vector.”
I switch to paths mode and show him the current state of the lines.
Client: “I don’t know what I’m looking at.”
Me: “That is the vector.”
Client: “SHOW ME THE VECTOR!”
I flatten and save the work as a .eps.
Me: “There… That is a vector.”
Client: “Why isn’t it done?”
Me: “Because the linework is not finished, and the vector path clean-up isn’t done.”
Client: “I didn’t ask you for an explanation; I asked you for a reason.”
Me: *Pauses* “You’ve literally given me less than ten hours for three professional-grade color illustrations for a three-dimensional pathing execution. And you chose the most painfully complicated things to draw: architecture and repetitive shapes.”
Client: “I don’t want you working another minute on this until you send it to the vendor so he can tell me if it’s a vector file. I think you are going to get a rude awakening when you realize you have wasted my time… with whatever it is that you’ve been doing.”
Me: “Very well, sir. I’ll send your .eps’s to the vendor, so he can tell you whether or not they are .eps’s.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.