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Some People Just Can’t Be Helped

, , , , , | Right | June 5, 2021

I work in a coffee and tea shop in a shopping centre. There is a branch of the city public library housed in the same building. There are signs in the shopping centre that indicate which way the library is, but they don’t mention the fact that it has a separate entrance; you have to leave the mall proper and go in through a different door.

My workplace is right next to the mall door closest to the library entrance, so it’s no surprise that my coworkers and I are often asked by confused visitors where the heck the library is. We never mind giving directions… but then there’s this guy.

Customer: “Excuse me, which way is the library?”

Me: “Oh, you just have to go out that door and go left.”

Customer: “Sorry?”

Me: “Out the door. It’s on your left, past the greengrocer and the fish market.”

Customer: “Out?”

Me: “Yes. Go outside and turn left down the walkway there. It’s at the end of the walkway.”

Customer: “But… outside?”

Me: “Yes.”

Customer: “The library is outside?”

Me: “It’s the same building, but it has a different entrance. You have to go outside to get to it.”

He looks at the door and then back down the hallway he just came up, looking completely baffled.

Customer: “But… outside?”

Me: “Yes. Outside.”

Customer: *Confused silence*

Me: “Here, I’ll show you.”

I come out from behind the counter, walk to the mall exit, open the door, and point about twenty metres away AT THE LIBRARY ENTRANCE with a sign reading “Vancouver Public Library” over the door. 

Me: “It’s right there.”

The man looks at me, starts to come closer, walks out the mall door… and starts walking in completely the wrong direction, across the parking lot.

Me: “Sir? Sir? You’re going the wrong way.”

He doesn’t stop and is soon out of earshot.

Me: “Well, I tried.”

I hope he finally got to the library in the end.

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