Some People Are Half A Cookie Away From Crumbling

, , , , | Right | July 26, 2018

(I am a fellow customer in this story. It’s a busy night at a popular fast food outlet linked to a major railway station. I am next in line to be served, but the cashier has had to momentarily help out the staff making food. Everyone is waiting patiently. The whole kitchen process is visible to everyone on the street outside waiting to order or pick up. I have also worked in both retail and food service extensively in the past. A well-dressed woman, in her 50s or 60s, sidles up beside me. Thinking that she’ll work out that there’s a sizeable queue behind me any second, I say nothing to her and order my food. The woman takes a cookie from a jar on the counter and begins to eat it.)

Cashier: *noticing, smiles at the woman* “Hey there, just please keep in mind that the cookies aren’t free.”

Woman: *offended* “I’m going to pay for it!”

(She takes another bite and then opens the jar and puts the half-eaten cookie back in. I look around to the people behind me in shock; everyone just stares at her.)

Woman: *begins to order food*

Me: “Excuse me, ma’am; there’s a queue to order food.”

Woman: *scowls at me* “I’ve been here for ages! It’s my turn now! I’ve been here for ages.”

Me: *not in the mood to tolerate such a childish lie, knowing that the cashier won’t feel comfortable to contradict her* “You have not been here for ages. Please get to the back of the queue and wait your turn.”

(The woman continues to argue with me.)

Customers Behind Me: *taps me on shoulder* “Thank you for trying, but don’t worry. Just let her go.”

(The woman orders her food, making several corrections and alterations, making everyone wait longer. The cashier doesn’t even charge her for the half-eaten cookie, which has ended up in the bin along with the rest of the jar. I am standing patiently to the side waiting for my food. The woman unnecessarily stands less than a foot away from me.)

Woman: *sneers* “You’re a sticky-nose, aren’t you?”

Me: *looks at her, stony-faced*

Woman: “You don’t come into the city very often, do you?”

Me: *another stony glance before pointedly ignoring her*

Woman: “Nobody would notice you without your stupid hair and stuff through your lip…” *referring to my brightly-coloured hair and neat facial piercings*

Me: *hungry and losing patience, I respond firmly, but without anger* “I will not be spoken to like that by you. Please stop talking to me.”

Woman: *leans in even closer, trying to continue her critical assessment of my physical appearance*

Me: *talking over her, sternly* “I said, stop talking to me.”

Woman: *keeps going*

Me: *with sharp contempt* “I’ve tried to be reasonable with you. Stop. Talking. To. Me… And GROW UP.”

Woman: *stunned, she mutters repeatedly* “Get f***ed.”

(I collected my food, smiled at the cashier, and told him that I hoped that his night would improve. He smiled and thanked me. I walked past the woman, who was still glowering at me. Some people really are truly horrendous.)

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