Some Dry Humor Could Have Saved The Day
(I’m the stupid customer in this story, unfortunately. I buy a mascara from a large retail store but when I get home and open it, it is completely dried out. I go to return it.)
Me: “Sorry, I bought this mascara yesterday and it’s completely dried out.”
Sales Person: “I’m so sorry! Do you have a receipt? Let me have a look and get a refund for you.”
Me: *hands over receipt and mascara*
Sales Person: “…”
Me: “…”
Sales Person: “This is a microfibre mascara.”
Me: “I don’t care what kind it is; it’s dry.”
Sales Person: “Um… it’s not an actual mascara. It’s microfibres that you apply to eyelashes along with mascara to add volume.”
Me: “But it’s dry.”
Sales Person: “It’s microfibres. Not mascara.”
Me: “…”
Sales Person: “Do you still want a refund?”
Me: *properly embarrassed* “No, it’s fine. I’ll keep it.”
(Fun fact: now that I actually know what it is and how to use it, it’s fantastic! My eyelashes look amazing when I use it.)
