Some Customers Never Change

, , , | Right | May 14, 2020

I am just starting my shift. We only have $150 in our registers and most of it is in change. I ring through my first customer.

Me: “Okay, your total is [total].”

The customer pulls out a $100 bill.

Customer: “I don’t want any small change, and hurry up; I’m late for work!”

Me: “Sorry, ma’am, I’m going to have to call my supervisor. I don’t have that many bills in my register.”

Customer: “All right, but tell her to hurry; I’m late for work.”

I call my supervisor and explain the situation. She takes the $100 and goes to get change from in the back. Meanwhile, I call my coworker to deal with the line that’s forming behind this customer. 

Customer: “He has bills in his till; why can’t you just take it from there?”

I explain that, due to company policy, cashiers aren’t allowed to buy from the other registers without the supervisor’s permission. My supervisor then arrives with the change in the form of $10 bills. 

Customer: “No, I don’t want it in tens! Oh, my God, I’m late for work!” 

We end up buying her change from the other register and the customer proceeds on her way. 

Coworker: “Did she seriously do that over three items?”

Me: “Yep.”

Coworker: “It’s going to be one of those days, isn’t it?”

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