Some Customers Keep You Late But This Takes The Cake(s)!
I’m a fifteen-year-old female. I work in bakery, sort of as a waitress but I also clean and make coffees, etc. I’m the youngest employee and often have to deal with the entitled Karen’s because they think I “have to respect my elders.”
It is during the school holidays. I have worked eight-hour shifts for five days straight and I am on my last shift for the week. We have already closed and I am just tidying up the front while my boss is counting money in the back. I have just finished wiping down the front pastry cabinet when I hear footsteps behind me. As we have already closed, I ignore them, thinking it is my boss’s kid.
I move back behind the counter to check the till and I get this eerie feeling that someone is watching me and suddenly I hear that sound that every Karen makes.
Customer: “…ahem.”
I slowly turn around and standing before me is a typical Karen; from the haircut to the entitled smirk, she sure as h*** fits the bill.
Me: “Oh! Sorry, ma’am, we’re actually closed.”
Customer: “What?! So you can’t serve me anything?”
Me: “Well, I guess I could get you a few cakes—”
Customer: “Hmph! That’s what I thought, missy.”
I HATE being called names as a form of condescension, especially when I haven’t done anything to deserve it, but I know that if I tell her to leave my boss won’t be very happy with me; I’m the youngest so I can’t tell any of the customers to leave no matter what they say.
I suck it up and start to place the cakes she orders into a box. While I’m doing this, I can see that she’s tapping her foot and checking her watch.
Customer: *Sighs loudly* “What’s taking so long?!”
Keep in mind this is on my time and she’s ordered eight different cakes. I slowly reply through gritted teeth.
Me: “Because you ordered so many cakes, I have to walk from cabinet to cabinet to find them.”
She sighs loudly again. I finally finish getting the cakes and ring her up on the till.
Me: “You realize we closed over half an hour ago; if you could come just a little bit earlier I would be able to serve you more things.”
Customer: *Scoffs and laughs* “It’s not my fault you didn’t lock the door, and you’re young so you have to serve me anyway.”
She smirks at me. I cannot believe the audacity of this woman. I feel like telling her to get the f*** out, but again, she’s already paying, so I know I can’t.
Customer: *Wiggling her fingers* “Toodles.”
I told my boss about the encounter and all she said was that at least she’d bought a lot. I hate people like this woman so much!
Question of the Week
What is the most stupid reason a customer has asked to see your manager?