Some Customers Deserve A Frap In The Face
(I’m an assistant manager at a 24-hour burger place and currently work overnights.)
Me: “Thank you for choosing [Burger Place]. My name is [My Name]. May I take your order?”
Customer: “Do y’all do fraps?”
Me: “Yes. Mocha and Caramel.”
Customer: “What about something like a White Chocolate frap?”
Me: “Nope. Sorry, but this is [Burger Place], not Starbucks.”
Customer: “Why?”
Me: “Why is this not Starbucks?”
Customer: “If you’re going to advertise fraps, you should do better than f***ing Mocha and Caramel.”
Me: “Um… sorry?”
Customer: “Don’t say sorry. How can we make this right?”
Me: “Um… you can go to Starbucks?”
Customer: “Look a**-hole. Starbucks is closed and I want a White Chocolate frap. Now are you going to make me one or not?”
Me: “Nope.”
Customer: “I’m calling corporate.”
Me: “Be my guest. They’ll just tell you the same thing I did.”
Customer: “F*** you, a**hole.” *speeds through the drive-thru and flips me off as he passes the window*
Question of the Week
Have you ever served a bad customer who got what they deserved?
