Some Customers Are Gifted

(I work in the electronics department of a large store. I answer a call, and spend the first minute or two struggling to hear over the customer’s child in the background.)

Customer: “My friend gave me a game; can you tell me if it was bought from there?”

Me: “Do you have a receipt?”

Customer: “I told you it was a gift. Why would I have a receipt?”

Me: “Some stores give gift receipts. We do if you ask. Without one, there’s no way I can tell you if it was bought here. The same item will have the same UPC if it was bought here, or at [Retailer #1], or at [Retailer #2]. There’s no way to check.”

Customer: “So, how am I supposed to know?”

Me: “You could ask your friend.”

Customer: “You can’t look it up?”

Me: “There’s no way to tell if it was bought here without a receipt.”

Customer: “So, you can’t tell me if this was bought there. Ridiculous.”