Some Customers Are Asking For It
Me: “Hey there, what can I get for you today?”
Customer: “I’ll have a coffee, a burger, and a muffin.”
Me: “Okay, what size coffee would you like?”
Customer: “Small.”
Me: “Any cream or sugar in that?”
Customer: “Double double.”
Me: “And what kind of muffin would you like?”
Customer: “Do you have to ask so many questions?”
Me: “Yes, sir, it’s hard when you don’t specify anything you want.”
Customer: “Are you kidding?! I told you very clearly a coffee, a muffin, a burger!”
Me: “Yes, but you didn’t tell me what size, how you like the coffee, what muffin, and what burger, and as you can see there are a few different—”
Customer: “I’d like to speak to your manager!”
Manager: “I’m right here. If you’d like a large black coffee, a bran muffin, and a bacon cheese burger, then we don’t have to ask you any more questions.”
Customer: “That’s not what I want at all!”
Manager: “Then let’s answer the questions and stop complaining, shall we?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
