Some Coupons Are Always A Gamble

, , , , , | Right | October 3, 2018

(My store offers “instant savings,” which are discounts automatically applied to certain items at the end of their transaction. Some people, however, bring in their instant savings booklet thinking its a coupon they need to show us.)

Me: “All right, ma’am, the till is processing your instant savings, and I’ll give you your total.”

Customer: “Oh! I want to use this coupon!”

(She hands me her instant savings booklet.)

Me: “Don’t worry, ma’am. Those coupons are applied automatically.”

Customer: “Okay, but I’d also like to use this coupon.”

(She hands me a raffle ticket with, “Keep this coupon,” and a string of numbers printed on it.)

Me: “Uh, ma’am, this is a raffle ticket.”

Customer: “No, it says, ‘coupon.’”

Me: “It’s not a coupon, I assure you. It doesn’t show a product to offer a discount on, or an amount to take off.”

Customer: *getting upset* “The lady back there—” *gestures to sales floor* “—said to hold onto that, and I want my money off.”

(I realize I’m not getting anywhere.)

Me: “Oh, you know what? These actually expired yesterday.”

Customer: *dejectedly* “Oh, all right.”

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